Shipping policy

Last updated: [16/03/2026]

At Enaly, we are committed to delivering your order as quickly and reliably as possible.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

We currently ship to the United States and select international destinations.

Orders are shipped from our international fulfillment centers, depending on product availability and customer location.

Estimated delivery times are as follows:

Delivery times are estimates, not guarantees, and may vary due to customs, carrier delays, or peak periods.

Shipping costs are calculated at checkout and vary based on location and order size.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Once your order ships, you will receive a tracking number by email.

Please allow 24–48 hours for tracking information to update after shipment.

Enaly is not responsible for delays caused by:

If a package is marked as delivered but not received, please contact your local carrier first.

If your package is confirmed lost in transit, contact us at [your support email] and we will assist you.

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be reshipped.

If your order arrives damaged, please contact us within 48 hours of delivery with:

We will review and resolve the issue promptly.

For any shipping-related questions, contact our support team at:

📧 [ENALY@SUPPORT.COM]